India’s $254 billion tech industry could see productivity surge by up to 45% in five years, driven by generative AI (GenAI), reveals a groundbreaking EY India survey. The shift comes as top firms like Tata Consultancy Services and Infosys roll out AI solutions, with 89% of companies already testing GenAI tools.
How GenAI Is Reshaping Tech Workflows
EY’s study of 500 roles highlights three key areas reaping the biggest rewards:
- Software Development: 60% efficiency jump
- BPO Services: 52% faster task completion
- IT Consulting: 47% boost in project delivery
“We’re past the experimental phase—AI is now powering real-world operations,” says Abhinav Johri, EY India’s tech consulting partner. “The leap from pilot projects to full-scale adoption proves businesses trust AI’s game-changing potential.”
From Labs to Boardrooms: GenAI in Action
Top IT players aren’t just talking about AI—they’re building it into their DNA:
- TCS reports clients using AI for 25% faster product launches
- Infosys has deployed GenAI chatbots that cut customer query resolution time by half
With 33% of trial projects now live, companies are slashing costs while boosting revenues. One Bengaluru-based developer shared: “AI tools helped us reduce a 2-week coding task to 3 days—clients are thrilled.”
Why This Matters for India’s Tech Future
As GenAI tackles repetitive tasks, workers can focus on creative problem-solving. EY predicts this “AI productivity wave” could create 200,000+ specialized roles by 2030. For businesses, it means faster turnarounds and sharper global competitiveness.
