Unacademy Hiring Academic Counselor in Pune, Maharashtra, India

Responsibilities:

  • Prospect and Lead Generation: Identify and research potential clients and target markets. Generate leads through various channels, including online research, networking, and cold calling. Collaborate with local schools.
  • Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Understand client needs and requirements and tailor solutions accordingly. Provide exceptional customer service to ensure client satisfaction.
  • Sales and Revenue Growth: Develop and execute sales strategies to achieve revenue targets. Prepare and deliver persuasive sales presentations to clients. Negotiate contracts and close deals with clients.
  • Market Analysis: Stay updated on industry trends, market conditions, and competitors. Analyze market data to identify new business opportunities.
  • Reporting and Documentation: Maintain accurate records of sales activities and client interactions. Prepare regular sales reports and forecasts for management.
  • Collaboration: Work closely with the sales team and other departments to achieve collective goals. Provide feedback to the product development team based on client insights.
  • Student Counseling: Engage with prospective students in-person and over the phone to understand their academic background, career objectives, and learning preferences.
  • Enrollment Assistance: Assist students with the enrollment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses.

Qualifications:

  • Bachelor’s degree in Business, Marketing, or a related field (Master’s degree preferred).
  • Proven experience of minimum 1 year as a Academic Counselor or in a Ed-tech industry.
  • Strong understanding of the company’s products/services and industry.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in using CRM software and other sales tools.

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