Company Description About Us Messa Sync is a logistics and fulfillment company dedicated to providing fast, accurate, and efficient solutions for businesses across various industries. With a strong focus on innovation, reliability, and customer satisfaction, we aim to streamline operations for our clients while offering a supportive and dynamic work environment for our employees. At Messa Sync, we believe in teamwork, growth, and continuous improvement.
Job Description
Job Description
We are seeking a detail-oriented and reliable Data Entry Customer Service professional to join our team in Los Angeles, CA. The ideal candidate will be responsible for accurately entering customer data and providing responsive customer support. This position plays a key role in ensuring the accuracy of information and maintaining customer satisfaction.
Responsibilities
- Accurately input and update customer information in the database
- Respond to customer inquiries via phone and email in a professional manner
- Resolve basic customer issues or escalate them as needed
- Verify the accuracy of entered data and maintain detailed records
- Collaborate with other departments to ensure data consistency and quality
- Maintain confidentiality and comply with data protection regulations
- Monitor and track customer service requests for follow-up
Qualifications
Qualifications
- High school diploma or equivalent; associate degree preferred
- Previous experience in data entry or customer service is a plus
- Strong attention to detail and excellent organizational skills
- Proficient in Microsoft Office (especially Excel and Word)
- Ability to type at least 45 words per minute with high accuracy
- Excellent verbal and written communication skills
- Ability to multitask and work effectively in a fast-paced environment
Additional Information
Benefits
- Competitive salary ranging from $37,000 to $47,000 per year
- Opportunities for professional growth and internal advancement
- Skill development and training support
- Supportive and team-oriented work environment
- Full-time schedule with consistent hours
- Located in the heart of Los Angeles with easy access to public transport