Job Description About Indus Action At Indus Action, we seek empathetic, driven, and action-oriented team members who align with our intention of making public welfare unlock happen as a ‘Do-Tank.’ We desire candidates who want to partner with the Sarkar (state) service of our audacious mission of systematically making welfare access sustainable and frictionless for our vulnerable citizens and their families.
Our vision of a progressive and inclusive society is replicated internally through our equitable compensation structures, transparent organisational policies, and supportive work culture. As an aspiring Deliberately Developmental Organisation (DDO) combined with our operating values of Listen.Act.Change. – we commit to nurturing active citizens and supporting enterprising individuals with a growth mindset, professionally and personally. At Indus Action, you are valued beyond your role or title. Instead of an open-door policy, we have a no-door policy, where everyone has access to and collaborates with everyone. We offer high cross-functional learning within the ecosystem as well. If you are about building for impact at scale, experimenting, and learning with joy along the way, then Indus Action is the place for you, and we have been looking for you!’
Project Description
Indus Action signed an MoU with the Department of Primary Education, Government of Bihar, in March 2023 to strengthen RTE 2009 Sec. 12(1)(c) implementation in the state and entails work on policy and process redesigning, technology building, capacity building, grievance redressal and registration drives on the ground, among other things. Indus Action aims to stabilize an online process of RTE Act. 2009, Sec. 12(1)(c) implementation by the academic year 2026-27 with a 60% fill rate against the available seats and 100% adherence to the online process of implementation.
We are also at an initial stage of another project in collaboration with the Labour Resource Department aimed at enhancing welfare delivery for vulnerable labour populations.
In this initiative, the organisation will play a key role in policy and process redesign, capacity building, strengthening grievance redressal mechanisms, and facilitating large-scale registration drives at the grassroots level.
As The Lead, The Candidate Will Be Expected To Lead Operations From Indus Action For Both Departments, Which May Include The Following:
- Drive the partnership formulation process with the Labour Resource Department
- Collaborate with other organisations in the Project Management Unit (PMU)
- Conduct primary and/or secondary research to understand areas like scheme implementation gaps, budgets, process flows, etc
- Create policy or scheme-related memos or briefs
- Design and implement initiatives to improve the implementation of schemes delivered by the department
- Actively scout for and onboard partners to support Indus Action’s work
- Manage operations within the budget allocated and ensure that the goals set for the project(s) are achieved
- Work with the different departments like Education, Panchayat and Rural Development, Labour, Health and Family Welfare, as the organisation is interacting with, in continuing the ongoing work and building upon it through new partnerships as needed.
- Lead the RTE 12(1)(c) project execution in collaboration with the existing team
- Manage existing relationships with stakeholders relevant to the RTE 12(1)(c) project, including key Government officials.
Requirements
Knowledge and Technical Skills
- Stakeholder Management
○ Has led and managed a team of 5+ people through a project for 5+ years
○ Partnered with the government and built relations across levels (Director, Commissioner, SPD, PS etc) to drive large-scale projects for 5+ years
- Project Management
○ Has managed and delivered projects end-to-end for at least 5+ years
○ Is well versed with principles of designing thinking, planning and execution, budget management, quality control and monitoring and evaluation
- Data & Technology
○ Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother
○ Has strong analytical skills to create strategies and analyse data
○ Support in the design and Implementation of new projects (portal/dashboards) as per requirement and create plans to be able to maintain the existing applications.
○ Coordinate with the technical personnel and government stakeholders while ensuring the team members are actively working toward established milestones.
○ Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects.
○ Determine and define clear deliverables, roles, and responsibilities for team members required for specific projects or initiatives
- Research and Analysis
○ Has worked on at least 2 project involving fieldwork/primary research (preferred)
○ Has experience with secondary research and data analysis
○ Has strong report-writing skills
Core Competencies
- Citizen Focussed Mindset: Place the vulnerable citizen at the centre of every action.
- Entrepreneurial Energy: Take ownership of time and resources to deliver solutions.
- Dealing with Ambiguity: Demonstrate grace under pressure and adapt through progressive elaboration.
- Growth Mindset: View every experience as an opportunity for growth.
- Collaboration: Build productive partnerships with both internal and external stakeholders
Education And Experience
- The applicant must be a Masters Degree Holder with at least 6-10 years of work experience, preferably in the social sector.
- A strong local understanding of language (Hindi), culture, and terrain is preferred.
Benefits
Compensation
- The compensation will be based on Indus Action‘s compensation benchmarking rubric. The compensation range will depend on the qualifications, experience, and fit for the role.
- Other benefits include Health Insurance for the family, Professional Development Allowance, Travel Allowance, and EPF.
- Indus Action doesn’t provide laptops to employees; however, it bears certain maintenance costs, up to INR 12,000 per annum.
Requirements
Knowledge and Technical Skills Stakeholder Management Has led and managed a team of 3+ people through a project for 1+ year Partnered with the government and built relations across levels (BDO, SPD, PS, etc) to drive large-scale projects for 1+ year Has worked with government departments at a state-level for at least 2 years Project Management Has managed and delivered projects end-to-end for at least 2+ years Is well versed with principles of designing thinking, planning and execution, budget management, quality control and monitoring and evaluation Data & Technology Is capable of understanding technology (product, not code) used to set up MIS system and envisioning the scope that technology can play to make the implementation smoother Has strong analytical skills to create strategies and analyze data Research and Analysis Has worked on at least 1 project involving fieldwork/primary research (preferred) Has experience with secondary research and data analysis Has st