We are hiring for : Branch Head for a Retail Branch Goa
Job Responsibilities(JR) : Lead a result-oriented team and is responsible for managing the Branch Profitability, ensuring high quality service and Customer Relationship Management, Operation and risk.
Own all branch-banking objectives and overall branch supervision, ensure achievement of overall Branch Targets by generating business and cross sales
Key Customer Relationship Management & supervision of all High-Net-Worth customer programs
Ensure all components of the branch sales model function as per design
Complaints Handling
Review Branch Operations reports
Managing teller operations and vault
Branch Merchandising & co-ordination with Marketing at product level
Review vault register and Key Registers
Review Suspense & Dummy accounts
Ensure compliance with Banking rules, Regulations & Procedures
Periodic review of progress vs. Objectives Ensure clarity of Business objectives among staff
Adherence of sales process & Operational Checklist.
Educational Qualifications – Graduate minimum (Post graduate preferred)
Key Skills if any– Banking sales, Mentoring, Analytical, Quick Decision Making
Total Work Exp. required– Minimum of 8 years of work experience required. with majority in Retail Banking and at least 2 years in a team handling role