Job Purpose To ensure smooth execution and coordination of HR operational activities, focusing on employee lifecycle management, benefits administration, employee engagement support, data management, and vendor coordination. The role plays a key part in maintaining accuracy in HR records and providing timely services to employees in line with compliance and internal standards
Job Context
The HR Operations acts as a bridge between employees, vendors, and internal HR systems to support various day-to-day HR functions. This includes managing employee benefits, handling MIS data submissions, maintaining accurate records in SAP, and coordinating internal/external events and services. This role requires strong coordination, attention to detail, time management, and the ability to work with cross-functional teams.
Job Challenges
- Ensuring accuracy and timeliness in monthly data submissions and system updates.
- Coordinating with multiple vendors while maintaining costs and service quality.
- Balancing routine administrative tasks with support for employee engagement and training initiatives.
- Managing employee expectations and resolving queries effectively, particularly regarding insurance claims and travel arrangements.
- Handling last-minute logistical needs for organizational events and visits.
Key Result Areas
Supporting Actions
Employee Benefits & Insurance Administration
- Monthly endorsement of new joiners and exit cases through the insurance format provided by Seamex Airbenefits every month.
- Provide support for issuing e-cards and resolving insurance claim issues.
- Maintain dashboard for pending claims and insurance policy-related issues.
- Annual policy renewal
HRIS & MIS Reporting
- Prepare monthly MIS reports and share with relevant stakeholders
- Update monthly birthdays and delete exited employees from SAP.
- Maintain manpower movement data (joinings/separations) for internal and external audits.
- Update CHRO Dashboard data on monthly bases
- Process PR/PO in SAP related to HR operations
Employee Onboarding Support
- Arrange ID Cards and Visiting Cards for all new joiners.
- Initiate travel portal management for new management/consultant employees.
Documentation & Letters
- Draft and issue official letters like address proofs, visa letters, experience letters, relieving letters, etc.
Employee Engagement & Learning Support
- Assist in organizing employee engagement activities and celebrations.
- Support L&D activities and implementation as per HR calendar.
Vendor & Logistics Coordination
- Manage external vendors for HR services and ensure timely bill processing.
- Coordinate internal and external bookings for food and accommodation related to HR department activities.
- Create indents and manage inventory for office supplies.
General Administrative Support
- Handle HR-related calls and communications.
- Take on any tasks or responsibilities that fall within the scope of HR operations based on organizational needs.