Product Promotion & Demand Generation
- Conduct frequent site visits to multiple retailers, effectively explaining product features, benefits, and applications to generate interest and demand.
- Utilize strong communication and presentation skills to educate buyers on product uses and how they can benefit their customers.
- Develop and execute targeted sales strategies to achieve monthly sales targets within the assigned territory.
Customer Relationship Management & Collections
- Build and nurture strong relationships with assigned retailers by fostering trust and open communication.
- Proactively manage client accounts, ensuring timely collections and proper documentation for all transactions.
- Employ effective communication techniques to nudge clients for on-time payments while maintaining positive relationships.
Market Development & Lead Generation
- Continuously develop market intelligence through research and observation within the assigned territory.
- Identify potential new retail partners by leveraging market insights and lead generation techniques.
- Contribute to the expansion of our retail network by onboarding new retailers through a defined process.
Operational Efficiency & Customer Satisfaction
- Work closely with sourcing teams to ensure proper order execution, timely deliveries, and accurate fulfilment.
- Identify and escalate service or quality issues promptly to guarantee customer satisfaction.
- Proactively address customer concerns and complaints, ensuring efficient resolution to maintain positive relationships.