Air India SATS Airport Services Private Limited (AISATS) Hiring Manager Talent Management in Mumbai Metropolitan Region

Job Purpose:

To drive core HR processes in Performance Management and Talent Management, with a strategic focus on Succession Planning, capability development, and the institutionalization of the 70:20:10 learning framework. The role requires strong collaboration with business leaders to create a high-performance, future-ready workforce.

Key Responsibilities:

1. Talent Management & Succession Planning

  • Design and implement a Talent Management framework including talent identification, segmentation, and development strategy for AISATS
  • Build a strong succession pipeline by identifying critical roles and preparing future-ready talent.
  • Facilitate career pathing and development through structured Individual Development Plans (IDPs).
  • Promote internal talent mobility, role rotations, and exposure opportunities to aid professional growth.
  • Drive adoption of the 70:20:10 learning model:
  • 70% experiential learning via projects, new responsibilities, and job rotations
  • 20% social learning through mentoring, coaching, and peer learning
  • 10% formal learning via training programs, certifications, and e-learning platforms

2. Performance Management System (PMS) & Rewards

  • Implement and manage a comprehensive Performance Management System aligned with business goals.
  • Oversee timely completion of performance cycle activities including KRA setting, mid-year reviews, appraisals, and feedback.
  • Ensure continuous performance dialogues and development plans for identified talent segments.
  • Manage low performance through structured improvement plans and enable high performer retention.
  • Ensure smooth functioning of the PMS module on HRMS, with accurate data flow and reporting.
  • Support in executing the compensation strategy and driving external compensation benchmarking.

3. Strategic HR Projects & Policy Framework

  • Contribute to strategic workforce planning and future skill readiness initiatives.
  • Draft, review, and implement HR policies and process documents in line with evolving business needs.
  • Conduct attrition and retention analysis and drive targeted interventions accordingly.
  • Lead or support new HR initiatives, systems implementation, and change management projects.
  • Partner with BU teams and influence stakeholders to ensure seamless execution of people initiatives.

Core Competencies:

  • Results orientation
  • Stakeholder management
  • Analytical and critical thinking
  • Project management and execution under tight timelines
  • Strong interpersonal and influencing skills
  • Tech-savviness and digital HR mindset
  • Excellent verbal and written communication

Functional Competencies:

  • Expertise in Talent Management, Succession Planning, and PMS
  • Experience working with HR technology platforms (HRMS/PMS tools)
  • Strong MS Excel and data analysis skills
  • Exposure to Compensation & Benefits is an added advantage
  • Familiarity with HR analytics is desirable

Other Working Conditions:

  • This is an Individual Contributor Role
  • The incumbent may need to travel to multiple station locations for effectiveness of the role
  • Location – CHQ- (based at) Mumbai


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