Job Description
- Knowledge of BSP, Accounts Receivables
- Handling escalation
- Managing the collection of all payments and debts.
- Strong follow up with the agents.
- Responding to client inquiries.
- Invoice submissions to client
- Client receipts & Ledger reconciliation
- Build and maintain positive working relationships with co-workers, other employees
- Ensure client Service Level Agreements (SLA) and timelines are met
Candidate Profile
- Travel background
- Proven expertise in managing customer expectations
- Excellent Excel skill
- Good written and verbal communication skill
- Ability to work under pressure
- Strong team player