Joining the team at Gaston County Government means being part of a community that is dedicated to improving the lives of its citizens. We are a dynamic organization that values innovation, collaboration, and commitment to service.
As an employee of Gaston County, you will have the opportunity to make a difference in your community every day. Whether you are working in public safety, social services, or administration, your contributions will help improve the lives of our residents and build a better future for our county.
Description
Gaston Social Services: Protecting, caring for and empowering children and adults who are temporarily or permanently unable to care for themselves through the administrating of federal, state and county programs focused on improving the well-being of our citizens.
Examples of Duties
The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.
- Interview applicants, explain program requirements and procedures. Use various methods to obtain and verify data and documents to locate non-custodial parents. Counsel with clients and non-custodial parents explaining the laws and procedures regarding paternity and their responsibility for the dependent child(ren) and the various remedies available through voluntary agreements and court actions to establish child support orders.
- Gather information and evidence relative to case management, establish paternity and negotiate prospective payment plans and obligations with custodial and non-custodial parents. Meets with magistrates, Judges, attorneys and law enforcement personnel to establish paternity and court ordered support obligations. Prepare case documents for court hearings and provide assistance to the Child Support Attorney, testifying in court as needed. Prepare and write court orders and other legal documents to be reviewed by the Child Support Attorney. Preforming DNA testing when necessary.
- Solve problems, concerns, answer inquiries by communication with custodial parents and non-custodial parents through appointments, walk-ins, emails and telephone calls. Write narrative reports regarding case activity documenting those events and actions taken in Child Support computer system (ACTS) to establish or enforce court ordered support obligations. Process Income Withholding documents.
- Meet State and Local goals in the five incentive areas: Paternity Established, Cases Under Order, Current Support Collected, Payment toward Arrears, and Total Collections, based on assigned area of specialty; Establishment, Enforcement, Interstate, Modifications, or Foster Care.
- Must be available to work mandatory emergency shelters & other duties as assigned
Minimum Qualifications
- Graduation from an accredited school or GED and 2 years’ experience in eligibility, investigative, judicial or paralegal work.
- An Associate Degree in human resources or related field may substitute for 1 year of experience.
- A Bachelor’s Degree from an accredited college or university may substitute for the required experience.
- A valid driver’s license is required.
- Must be proficient in Windows, Word, Excel and other basic computer skills.
- Notary Public Certification is preferred.
Additional Information
The applicant selected must undergo a criminal background check and pass a drug screening test prior to employment.
At Gaston County, we are committed to providing equal opportunity to all employees, job applicants, and members of the community we serve. We value diversity, equity, and inclusion, and we strive to create a welcoming and inclusive environment where everyone is treated with respect and dignity.
We do not discriminate on the basis of race, color, religion, national origin, sex (including pregnancy, childbirth, or related medical conditions), gender identity, sexual orientation, age, disability, genetic information, veteran status, or any other status protected by applicable laws.
Gaston County will not sponsor applicants for work visas.
Full-Time employees are eligible for the total compensation package which includes:
- Health, Dental and Vision Insurance
- Life Insurance
- Flexible Spending Accounts
- Retirement Savings Plans
- Pension
- 401K (with 5% county contribution annually)
- Flexible Work Schedules
- Professional Development Opportunities
- Discounted YMCA Membership
Part-Time employees are eligible for certain benefits as a part of employment with Gaston County such as:
- Pro-Rated Sick and Annual Leave
- Professional Development Opportunities
- Local Government Retirement Plan
- Employee Assistance Program
Half-Time employees are not eligible for benefits.
To learn more details about the many benefits we provide view our Employee Benefits Guide.
Overall, if you are looking for a challenging and rewarding career with competitive compensation and a comprehensive benefits package, Gaston County is the place for you.
01
Which statement below best describes the highest level of education you have completed?
- High school graduate, diploma or the equivalent (GED)
- Associate degree
- Bachelor’s degree
- Master’s degree
- Professional degree
- Doctorate degree
02
Do you have two years of experience in eligibility, investigative, judicial, or paralegal work?
- Yes
- No
03
Do you have valid driver’s license?
- Yes
- No
- Required Question