Company Description
Mahe Technologies Pvt. Ltd. is a BPO company located in Kolkata that provides in-depth training to employees on client programs and industry standard practices. The company focuses on combining people, processes, and technology to enhance teamwork through innovative tools. Their End-to-End solutions help customers improve business processes and gain a competitive edge in the market.
Role Description
This is a full-time on-site role for a Customer Support Executive at Mahe Technologies Pvt. Ltd. The Customer Support Executive will be responsible for providing customer support, ensuring customer satisfaction, offering online support, providing customer service, and technical support. The role is based in Kolkata.
Qualifications
- Customer Support, Customer Satisfaction, and Customer Service skills
- Online Support and Technical Support skills
- Excellent communication and problem-solving skills
- Ability to work well in a team and independently
- Experience in a customer-facing role
- Knowledge of CRM systems is a plus
- Bachelor’s degree in a relevant field