Primary Qualifications
- A Bachelor’s degree in IT, Computer Science, or other related field.
- 5+ years of IT Infrastructure experience.
- 3+ years of cybersecurity experience.
- Experience working with regulatory compliance (GDPR, PCI-DSI, etc.).
- Preferred experience with Fortinet infrastructure, including firewalls and network switches management.
- Demonstrated ability to operate effectively in a matrix organization, engaging with diverse stakeholders including Port Authority team, to ensure alignment with security and operational objectives.
- Proven track record in vendor relationship management, encompassing contract negotiations, SLA monitoring, and performance optimization.
- Superior verbal and written communication capabilities, with demonstrated proficiency in engaging effectively across all organizational levels.
- Previous experience in Help Desk role.
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